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Background

A stronger, safer and more efficient Canadian border requires appropriately-resourced and highly-trained frontline staff, a supportive workplace culture for all employees, as well as responsive and accountable management.

In November 2025, Rhonda spearheaded a legislative effort to address emerging reports of a toxic workplace culture within the Canada Border Services Agency (CBSA).

As a member of the House of Commons Standing Committee on Public Safety and National Security (SECU), on December 2, 2025, she introduced a notice of motion to undertake a study on reported "systemic discrimination and toxic workplace culture" within the Agency, including several disturbing trends raised in the testimony of Customs and Immigration Union (CIU) representatives and reports received from current or former employees.

Share Your Story

Are you a current or former CBSA employee who's experienced mistreatment, harassment or discrimination within the workplace? If so, you're encouraged to share your story with Rhonda on a strictly confidential basis.

Our survey contains just five brief questions. You'll be able to summarize your experience and offer your thoughts on potential remedies to workplace-related issues at the Agency. Our survey will not collect attachments such as legal briefs, emails, or other paper-based data.

N.B.: This survey is not intended to supplement or replace the federal government's annual Public Service Employee Survey in which Agency employees are invited to participate. Rather, the feedback gathered here will help to inform Rhonda's work in Parliament and upcoming discussions concerning the Agency's workplace culture at the Standing Committee.

Next Steps

The Standing Committee's upcoming study, expected to begin this winter, is a necessary step for accountability and transparency at CBSA and aims to ensure that the Agency’s management is takes the necessary action to ensure a safe and respectful environment for all workers – including frontline Border Services Officers (BSOs) and administrative staff.

The Standing Committee's study will examine: 1) reports of systematic discrimination against pregnant officers who take maternity leave as well as individuals with serious illnesses; 2) reports of manipulation and misuse of internal human resources systems to justify discrimination; and, 3) the role of the National Integrity Centre of Expertise (NICE) including internal investigation processes and the breach of confidentiality in investigations.

Posted: January 7, 2026